We are monitoring the coronavirus (COVID-19) situation from trusted sources, including the Maryland State’s updated business guidelines. We will continue to follow the appropriate protocols from these agencies and public health authorities.
1. Tenant’s access to Self Storage units remains the same: 24/7
Please be mindful to keep the outside of units clean and clear of debris.
2. So far, our office hours remain the same: M-F 8:30 am to 4:30 pm Sat 10:00 am to 1:00 pm
However, this may change and will be updated as per our employees’ needs and/or our state’s mandated business guidelines.
3. Bill Payment: We respectfully request, if you are able to, to pay your bill in the following manner:
a) Call in your payment instead of coming into office. A receipt will automatically be generated and emailed or mailed to you.
b) Please sign in for online payment by creating your account: www.mosshillstorage.com an automatic receipt will be emailed to you.
c) If paying by check or money order, plz consider dropping in drop box. Please add your unit # for proper unit credit. A receipt will be emailed or mailed to you.
d) In person payment is still accepted, if needs be.
4. VACATING Units: As per your lease terms, please remove all belongings, clear inside and outside unit of any debris.
5. While our industry may not to be severely impacted by the Covid19, we are closely following CDC guidelines for person to person contact and taking extra cleaning precautionary measures to ensure the health and safety of our employees and customers.
6. Our focus is to continue to provide you, our valued tenants with the best service possible in a safe environment.
7. Should you have any questions, please do not hesitate to contact our office at 410-546-2282 or email us at: admin@mosshillstorage.com
8. We thank you for choosing Moss Hill Self Storage for your storage needs.